First off - the staff were superb. This hotel is expertly managed and the place runs like clockwork. They're courteous and extremely knowledgeable about the city and almost trip over themselves in their attempts to be helpful. The rooms are spacious. The water pressure in the taps is high. The breakfast is adequate (though not excellent). And the location is fantastic (just across the canal from the train station and one of the main water-taxi hop-on points).
Adrian
October 2023
Hotel Carlton to my surprise is directly across from the train station, with the Gand Canal separating the two. Making the Hotel "an excellent location". The room was exactly what we booked (view of the canal) with opening shutters. The staff was very accommodating upon our arrival, during our stay and at check-out. Breakfast was nicely displayed with a variety of choices i.e. eggs, cereal, hot cereal. Highly recommend this hotel.
Thomas
September 2023
Convenient location, in front of railway station. Room of reasonable size for Venice. Reception staff friendly and supportive
Ana
September 2024
Breakfast & staff & location: 10/10
Utku
November 2023
The hotel has an excellent location on the Grand Canal. It is opposite the train station which was perfect for us. The water taxis and ticket office was a 5 minute walk across the bridge. The Room was comfortable and clean. The breakfast was fantastic! The lady in the restaurant/ breakfast was extremely helpful, friendly and polite- she wore spectacles- I didn't get her name- excellent service from her.
Docrat
June 2023
Great location just across the Grand Canal from St.Lucia train station; wonderfully decorated room in "old Venice" style; very nice breakfast; lovely staff. We booked two different rooms, one for 2 nights and then another for 3rd night, and all we needed to do was to pack our things in first room and go enjoy Venice - when we got back, our luggage was moved to the new room by the hotel staff. Thank you for this :)
Biljana
February 2025
Right on the Grand Canal across from train station. Good location with easy walk to Piazza Roma or the Frary area (sp?). Bfast fine. Room is Venetian style with fancy headboard and glass chandelier. Perfect for Venice! The rooms on the canal have cool old shutters that open and a little balcony. Watch the sun setting and reflection off buildings. Boats go by. Staff so helpful!
Jeffrey
January 2025
Location was superb, right on the canal. Room was just gorgeous and spacious, actually it was huge. Probably the best bathroom we had in all our stay in Italy. Lovely to spend the evening sitting on the balcony. Roof top restaurant just added more beauty to this wonderful accomodation. Just dont double lock the door, like we did LOL Doors self lock on their own. Lovely bar with table and cheers looking onto the canal and watching the world go by whilst enjoying a spritz.
Tupu
August 2024
Lovely way to end our holiday. Room over looking the Grand Canal was lovely. Staff were very friendly and breakfast very good. Room was big and perfect decoration for Venice. Lovely to sit out and soak in the city.
Sharon
October 2023
The location was great so close to all the places we wanted to see around Venice. Staff were so lovely and very friendly. The hotel was very clean.
Alana
February 2025
Reservations:
+1-833-728-2041